Frequently Asked Questions

How do I place an order?

Simply browse our store, add items to your cart, and proceed to checkout. Fill in your delivery details and choose your preferred payment method.

What payment methods do you accept?

We accept Pay on Delivery (cash) and Bank Transfer. Payment details are shown at checkout.

Can I change or cancel my order?

Contact us as soon as possible via WhatsApp or phone. Orders can be modified or cancelled before dispatch. Once dispatched, cancellation is not possible.

What if my item arrives damaged?

Contact us within 24 hours with photos of the damaged item and we'll arrange a replacement or refund.

How do I track my order?

Our team will update you via phone or WhatsApp. You can also contact us with your order reference number for a status update.

Do you offer bulk or wholesale orders?

Yes! Contact us directly on WhatsApp to discuss bulk orders and special pricing.

Still have questions?

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